How To Prepare & Send Files For Mixing & Mastering

Please follow the instructions below carefully:

  1. Export Settings

In your DAW export all audio files (stems) for your song using the following settings:

  • WAV format (24-bit preferred, 16 or 32 bit also accepted)

  • Original session sample rate (44.1kHz or 48kHz)

  • All files start from the same point (Bar 1)

  • Peak level around -3db to-6db (no clipping/red levels)

This gives us the cleanest and most flexible files to work with.

2. Remove Mixing Processing

Before exporting please bypass/remove all mixing effects including:

  • EQ

  • Compression

  • Limiting

  • Reverb/Delay

  • Master Bus processing

    Do not send stems with heavy limiting on the master channel.

3. Creative Effects

Creative effects can stay on if they are intended for part of your sound. Examples:

  • Vocal Tuning (Auto-Tune, Melodyne etc.)

  • Creative delays or reverbs

  • Distortion used stylistically

  • Sidechain Compression

    If you’re unsure, feel free to leave a note when uploading.

4. Label Your Files Clearly

Clearly label all files so they’re easy to identify. Examples:

  • Lead Vocal.wav

  • Adlibs.wav

  • Backing Vocals.wav

  • Kick.wav

  • 808.wav

  • Snare.wav

    Avoid file names like: “Audio_01.wav” or “FinalVocalNew2.wav”

    Clear labelling speeds up the process and avoids mistakes.

5. Organise & Upload

  • Place all audio files (stems) into one folder

  • Compressor folder into a single ZIP file

  • Upload using the secure Dropbox link provided after checkout

If sending multiple songs, please upload each song as its own ZIP folder.

For Mastering Only

If you’ve purchased Mastering (not Mixing), please send:

  • Final stereo WAV file (24-bit preferred)

  • Leave -3db to -6db headroom

  • No clipping

  • Remove heavy limiting from the master channel

    File name example: ArtistName - SongTitle.wav

Frequently Asked Questions

  • Once your payment is completed, you’ll receive:

    • An order confirmation email

    • A secure upload link to send your files

    Upload your stems or final mix using the link provided. Mixing begins once your files are received and reviewed.

    You’ll receive confirmation when your project is in progress, followed by delivery within the stated turnaround time.

  • Turnaround time typically ranges from 3–5 working days from the moment your files are received and confirmed as ready for mixing.

    More complex sessions (large stem counts or detailed production) may take slightly longer.

    If you need a faster turnaround, please mention this when uploading and we’ll confirm availability.

  • You’ll receive your completed mix within 3-5 working days once:

    • All files are uploaded correctly

    • Payment has been completed

    • No additional files are pending

    You’ll receive a downloadable WAV file and MP3 version via email.

  • Mastering enhances clarity, loudness and balance, but it cannot fix major mix issues.

    If your track needs more detailed work, Mixing & Mastering is recommended.

  • One revision session is included with all mixing and mastering services.

    Revisions are intended for small adjustments (e.g. vocal level, effects balance, minor tweaks).

    Additional revisions can be arranged if needed.

  • A revision covers adjustments to the existing mix.

    Sending new stems, replacing vocals, or changing the arrangement after mixing has begun may be treated as a new project or incur additional fees.

  • WAV files are strongly preferred. MP3 reduces quality and limits what can be achieved in the mix.

  • Yes. If it’s part of your creative sound.

  • If mixing has not yet started, you can re-upload corrected files.

    If mixing has already begun, additional charges may apply depending on the changes required.

  • Don’t worry! Just upload what you have and include a note explaining your situation.

    We’ll review your files and advise if anything needs adjusting before mixing begins.

  • Due to the time-based nature of audio services, refunds are not typically offered once mixing has begun.

    If you have concerns, please reach out and we’ll do our best to resolve them.